Terms of Service

Otto is an AI sales agent that sources leads, drafts and sends outbound emails, and follows up on your behalf. The service is provided as-is and may evolve over time as we ship improvements.

You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for everything that happens under your account. Notify us immediately if you suspect unauthorized access.

You agree to use Otto in compliance with all applicable laws, including anti-spam (CAN-SPAM, CASL, GDPR, ePrivacy) and consumer-protection rules. You will not use Otto to send content that is illegal, deceptive, harassing, hateful, or infringes others' rights, and you will not target recipients who have asked not to be contacted.

You are responsible for the offers, claims, and content you instruct Otto to send. We may suspend accounts that violate these rules or that materially harm sender reputation across our infrastructure.

Paid plans start at €49/month and are billed in advance. New customers may be offered a free trial; if you do not cancel before the trial ends, your plan converts to paid at the rate shown at checkout.

You can cancel anytime from your account. Cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.

You retain ownership of the content, instructions, and data you provide to Otto. You grant us a limited license to use it solely to operate the service for you, as described in our Privacy Policy.

Otto uses large language models to draft emails and other content. Output may occasionally be inaccurate or off-tone. You are responsible for reviewing and approving the campaigns, personas, and guardrails Otto runs against.

Otto integrates with third-party providers (email infrastructure, lead data, AI models, analytics, payment). Their terms apply when you use those features. We are not responsible for outages, errors, or changes in third-party services.

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee any specific number of replies, meetings, or revenue from using Otto.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the service is limited to the amount you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

You can stop using Otto at any time. We may suspend or terminate your access if you violate these terms or if we are required to do so by law. On termination, your right to use the service ends and we will handle your data as described in the Privacy Policy.

We may update these terms from time to time. If we make material changes we will notify you in-product or by email before they take effect. Continued use after the changes take effect means you accept the updated terms.

These terms are governed by the laws of France, without regard to its conflict-of-laws principles. Disputes will be brought exclusively before the competent courts of Paris, France, unless mandatory local law provides otherwise.